Since 2007, when Pesmel North America was established, the company has seen significant growth in market share in the USA and Canada. The North American market is a strategy-based focus area for Pesmel’s automated warehousing and in-mill logistics. For the pulp & paper, metal and tire industries, Pesmel pro-actively promotes its material handling knowhow to those corporations that have the need, means, and vision to invest in innovative and modern solutions.
Developing potential and first-class services
Pesmel’s North American Head Office is based in Cincinnati, Ohio, a major hub for traffic around the continent. General Manager Samu Rantala heads a five-strong team, in charge of developing the market. “Cincinnati is a perfect location for our North American Head Office,” he says, “with a strong local paper and steel industry and good connections around the country.”
Originally, Pesmel’s presence in the USA was based around a single workshop in 2007, which became a spare part and maintenance unit in 2012 as manufacturing was centralized to Finland. Today, North America is one of the most important market for Pesmel with strong plans for growth. Experienced Pesmel specialists from Finland and the USA work with local contractors to supply automated material flow solutions from California to Toronto.
“We have noticed that investment in American industry has been increasing,” says Rantala, “and our solutions can be part of the resulting improvements to infrastructure and working methods. Consequently, there is great potential for growth for our material handling solutions here in North America.
International growth with scalable solutions
Most of Pesmel’s customers in North America are international, including many of the world’s leading steel and aluminium companies as well as pulp & paper and tire producers. As an international provider of advanced material flow solutions, Pesmel’s global reach and expertise can be leveraged to support their innovation and development.
We have completed over 30 deliveries in North America.
As part of the company’s commitment to customer service, a 24/7 helpdesk is operated to provide support for all Pesmel devices and systems, including troubleshooting of automation software and warehouse management systems. Depending on the customer contract, a response can be guaranteed within a few minutes from contact. An expert duty officer provides immediate advice on any issues that have arisen and can contact field specialists in various disciplines for consultation if required. The service makes it easy to secure continuous production and releases the customers’ own resources for other assignments.
For the North American metal industry, Pesmel provides scalable and customizable solutions that greatly improve efficiency and quality through automated warehousing, packing and in-mill logistics. “Our unique, proven solutions fill a gap in the market,” Rantala explains. “In particular, our high-bay automated warehousing significantly improves OPEX over the long system lifecycle. So far, we have completed over 30 deliveries in North America, and we look forward to many more satisfied customers in the future. The market has accepted our automated material flow solutions really well”.
Contact person:
Samu Rantala
+1 (513) 543 6508
samu.rantala@pesmel.com